Shipping policy
At Breeze AC, our goal is to ensure your orders are delivered quickly, transparently, and with minimal hassle. Below is everything you need to know about how we process and ship your purchases.
Order Processing
All orders are processed within 1–2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Method & Timeframes
We offer free standard shipping on all orders. Standard shipping is delivered via FedEx Ground or OnTrac.
- Processing: 1–2 business days
- Transit: 3–5 business days
- Total: Most orders arrive within 5–7 business days from the order date
Delivery timelines may vary depending on order volume, weather, and carrier delays. We do not offer expedited, overnight, or priority shipping at this time.
Multiple Shipments & Tracking
Items in the same order may ship separately depending on warehouse location and availability. Each item will be assigned its own tracking number, and you will receive separate emails for each package.
Shipping Regions
We currently offer shipping to addresses within the continental United States only. We do not ship to:
- Alaska, Hawaii, Puerto Rico, or other U.S. territories
- P.O. Boxes, APO/FPO, or military addresses
Sales Tax
All prices displayed on our website include applicable sales tax. The price you see is the price you pay — no additional sales tax is added at checkout. For more details, please see our Sales Tax Policy.
Order Modifications
If you need to change or cancel your order, please contact us immediately after purchase at support@breeze-ac.com. Once your order has been processed or shipped, we may not be able to make changes.
Shipping Delays
In rare cases, external factors such as severe weather, carrier delays, or high warehouse volume may cause unexpected shipping delays. We appreciate your patience and will do our best to keep you informed along the way.
Return Shipping & Labels
If you choose to return an item, a prepaid return label will be provided after approval. All returns are subject to a 25% deduction from your refund to cover round-trip shipping and restocking costs. If original packaging is missing, a repackaging fee may apply. For complete details, please review our Return & Refund Policy.
Contact Us
If you have any questions about your shipment, feel free to reach out:
Email: support@breeze-ac.com
Phone: (651) 317-9454
Or visit our Contact Us page.